Modification and return policy.

Design modification policy:

We provide clients with a design service at an additional cost that is paid before starting the design.

When the customer selects the design service and clarifies the required design details, including colors, notes, text, and any contact information and numbers, the customer's request will be processed within 24 hours and the required design will be sent via email or WhatsApp for the customer's feedback and implementation of the design. This will be completed within a maximum of two business days.

We clarify that:

· Modification is allowed up to 3 times, and minor modifications that do not affect the essence of the design.

When changing the design idea, the cost will be added as if it were a new design.

When requesting a modification, the customer must bear the responsibility for the additional time required to implement the new order and reschedule the delivery date.

We provide design services to clients at an additional cost that is paid before starting the design.

· Design files are delivered on time after approval by the client. Weg Printing is not responsible for storing design files.

The design fee will not be refunded under any circumstances after the start of the project.

Printing services:

• The printer is not responsible for incorrect sizing and cannot determine the size from a photo - please measure a sheet of paper before ordering to determine the actual size.

• Requests for modifications to the print will not be accepted after it has been started.
• If you have a last-minute change, please contact customer service. We will attempt to modify your order if printing has not yet begun.
• Printing any design bearing the logo of a government agency requires a signed and stamped authorization letter from the relevant authority.
• If the design is not ready for printing, we will prepare it. In this case, it will be converted to CMYK printing format. We are not responsible for any color changes, as sending the design in printing format is the customer’s responsibility.
• Weigh Printing Press is not responsible for any undesirable results if we do not agree on printing special colors.
• It is the customer's responsibility to verify the information, colors, and sizes before uploading the file to the website. The customer is not entitled to demand a reprint or refund in the event of an error.
•   After receiving your shipment, if you receive an incorrect order, contact us immediately to clarify the problem. After we confirm the error, we will ask you to ship it back to us in its original condition within two days from the date of receipt. We will bear the shipping costs.

Electronic payment return process (cancellation):

1- The order will be returned through the payment gateway and the process will be automatic once the order is converted to refund or canceled. It will take from one to two weeks to return to the customer’s account according to the banks’ cancellation policy.